Privacy Policy

1. Introduction

Poudre D'Or* ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect information about you in various ways, including:

Personal Data

When you contact us through our website, we collect personally identifiable information such as your name, email address, company name, and any other information you voluntarily provide in your message.

Automatically Collected Data

We may automatically collect certain information when you visit our website, including your IP address, browser type, operating system, access times, and pages viewed.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and fulfill your requests
• To send you administrative information and updates
• To improve our website and services
• To comply with legal obligations
• To protect our rights and prevent fraud

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep this information confidential. We may also disclose your information when required by law or to protect our rights.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access your personal data
• The right to rectify inaccurate data
• The right to request deletion of your data
• The right to restrict processing of your data
• The right to data portability
• The right to object to processing

8. International Transfers

As we operate from multiple locations (Bangkok, Dubai, and Istanbul), your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: